Leadership, Planning and Operational Management

1. Provide daily leadership and operational oversight of the Student Compliance Team, ensuring
high performance, clear priorities and effective workload planning.

2. Line manage Immigration Compliance Officers, CAS Coordinators and the Attendance
Administrator, including responsibility for objective-setting, performance management, coaching
and professional development.

3. Work with the Head of Student Immigration and Compliance to review, plan and enhance
operational processes, policies and compliance frameworks in response to changes in UKVI
legislation.

4. Deputise for the Head of Student Immigration and Compliance as required, providing
authoritative guidance and operational leadership across the University.

Data Management, Reporting and Quality Assurance

5. Lead the preparation, analysis and presentation of compliance data for operational use and
reporting

6. Develop, implement and monitor data-quality assurance mechanisms to ensure accuracy,
completeness and consistency of all immigration-related data across systems.

7. Oversee the maintenance, integrity and reconciliation of the student record system, related
spreadsheets and SMS records, ensuring they remain audit-ready and compliant with UKVI
statutory requirements.

8. Support the Head of Immigration and Compliance in preparing for and presenting institutional
records during UKVI audits, ensuring documentation, data trails and evidence are complete and
robust.

9. Develop and manage reporting processes to fulfil Appendix D/Sponsor duties, including visa
expiry monitoring, contact detail verification, attendance and engagement data, and other
compliance-critical datasets.

CAS, SMS and Compliance Operations

10.Provide oversight of the Confirmation of Acceptance for Studies (CAS) process, ensuring
accurate data entry, eligibility checks and timely issuance.

11.Oversee staff delivering international student advice services, ensuring appropriate escalation
and resolution.

12.Oversee the team undertaking the reporting of changes in student circumstances to UKVI via the
SMS, ensuring accuracy, timeliness and alignment with internal records.

13.Work with the Deputy Academic Registrar to plan and manage the reporting of non-progressing
students, ensuring clear communication with affected students and accurate updates to UKVI
systems.

Enrolment, Attendance and Engagement Monitoring

14.Play a key role in the University's enrolment processes, including oversight of documentation
collection, data validation and reporting of non-enrolling students.

15.Coordinate the University's attendance and engagement monitoring processes, ensuring data
accuracy, timely investigation of anomalies and effective liaison with Departmental Officers and
Deputy Registrars.

Staff Development, Training and Awareness

16. Lead training and development for the Student Immigration and Compliance team, identifying
skills gaps and ensuring staff are equipped to manage complex data.

17.Support Head of Immigration and Compliance to promote staff and institutional awareness of
UKVI requirements through presentations, guidance materials and updates to online resources.

18.To undertake any other requirements commensurate with the seniority of the post/as required
by the Head of Service