Admin Support Officer

Level 3 IQA - Plumbing (9289) Tottenham Hours: 15 Hours per Week Working Pattern: Flexible days and hours, to be agreed with the successful candidate To be discussed. About the Role We are seeking an experienced and qualified Internal Quality Assurer (IQA) - Plumbing on behalf of our Client based in Tottenham on a part-time basis. The successful candidate will be responsible for maintaining the quality and integrity of assessment and internal quality assurance processes for the 9289 Level 3 Plumbing qualification . This role is ideal for a knowledgeable plumbing professional with strong quality assurance experience and specialist expertise in renewable heating technologies, including Solar Thermal and Air Source Heat Pumps (ASHP). Key Responsibilities Carry out internal quality assurance activities in line with awarding organisation requirements and internal policies. Monitor and support assessors to ensure consistent and accurate assessment decisions. Conduct sampling, standardisation, observation, and quality review activities. Ensure the quality of delivery and assessment meets regulatory and awarding body standards. Provide guidance and support to assessors and delivery staff. Maintain accurate IQA records and documentation. Participate in standardisation meetings and continuous quality improvement activities. Support preparation for external quality assurance visits and inspections. Ensure learners receive a high-quality learning and assessment experience. Essential Requirements The successful candidate must have: A recognised Internal Quality Assurance (IQA) qualification . Significant industry experience within the plumbing sector. Experience of quality assuring the 9289 Level 3 Plumbing qualification . Relevant plumbing qualifications and occupational competence. Qualifications and/or proven occupational competence in Solar Thermal Systems . Qualifications and/or proven occupational competence in Air Source Heat Pumps (ASHP) . A thorough understanding of current industry standards, regulations, and best practice. Excellent organisational, communication, and record-keeping skills. Desirable Requirements Previous experience working within further education, apprenticeships, or work-based learning. Experience supporting assessment teams and driving quality improvement. Knowledge of renewable energy technologies and modern plumbing practices. The legal bit... Protocol National ltd trading as Protocol are acting as an employment business for this position. If you are successful, Protocol is required to see evidence of your Right to Work in the UK; in addition to you applying for an enhanced DBS Certificate should you not already hold a suitable certificate registered on the DBS Update Service. The position is subject to agreement to Terms and Conditions and suitable application and reference process. As a result of the volume of applications we are currently receiving we regret that we may be unable to respond with individual feedback. If we have not contacted you within two weeks of your application being received then regretfully your application will not be taken forward on this occasion.